SHIPPING & RETURNS

SHIPPING POLICY

As we carefully hand-craft each case to order, we ask that you allow (30) business days for us to build your case before shipping. We will provide you with tracking details once your case has shipped.

**International Orders: Please note that the shipping price we provide you with DOES NOT INCLUDE whatever duties and / or taxes your country may impose. 

 

​​RETURN & EXCHANGE POLICY​

We accept returns made within 14 days of receipt. 

Email us at contact@blackholecases.com in order to receive your return confirmation. Once we have confirmed, merchandise must be returned in original packaging as well as any additional packaging necessary to protect from shipping damage within 14 days. All shipping costs are the responsibility of the customer.